SERVICE ROBOTS

HolaBot

Heavy-Duty Delivery Robot

PUDU HolaBot front view

Move heavier loads automatically with the HolaBot

Pudu HolaBot applies autonomous delivery to food, medical and other fields. With a high carrying capacity, an IPX5 waterproof cabin, pagers and a voice control module, HolaBot boosts turnaround efficiency in restaurants and helps establish smart hospitals.

Best for

Heavy and high-volume delivery

Primary task

Bussing, delivery and transport

Environment

Restaurants, hospitals, hotels, factories and offices

Deployment type

Mapped autonomous deployment, with SPARK site assessment, training and ongoing support

Move heavy loads and dirty dishes without wearing out your team

Bussing, medical deliveries and supply runs involve heavy, messy loads and many repetitive trips.

Bussing heavy trays wears staff out

Clearing tables and carrying heavy loads takes many tiring trips.

Ultra-large capacity.

HolaBot carries up to 60 kg and 120 L across four large trays, giving restaurants much better turnover.

PUDU HolaBot cleaning in use
PUDU HolaBot cleaning in use

Liquids spill inside the cabin

Dirty dishes and drinks splash and make machines hard to keep clean.

IPX5 waterproof inner cabin

The IPX5 waterproof inner cabin resists liquid splashes and keeps the machine body clean.

Touching shared machines spreads germs

In hospitals and kitchens, contact with screens and buttons is a hygiene risk.

Air motion control

HolaBot can be controlled without contact, making interaction safe and efficient.

PUDU HolaBot cleaning in use
PUDU HolaBot cleaning in use

Staff need to call the robot from anywhere

Waiting for a robot to come back slows down service.

Sound tracking & pager

“Hola Hola” voice recognition with a 6-array microphone turns HolaBot towards the caller, and pagers assign tasks at any time.

Key outcomes

High load capacity

Carry more in fewer trips. HolaBot moves heavy or multiple items such as food trays, lab samples or documents.

60 kg load · 120 L volume · 4 large trays · IPX5 waterproof cabin.

Cuts down manual labour for repetitive delivery tasks.

PUDU HolaBot

Real-Time
Communication

Dispatch tasks the moment they are needed. Pager and voice control keep staff in charge.

“Hola Hola” voice recognition · 6-array omnidirectional microphone · air-motion control · pager function.

Staff can easily manage and interact with the robot without contact.

PUDU HolaBot

Flexible & smart navigation

Deliver through complex indoor spaces. HolaBot avoids obstacles and adapts to dynamic, high-traffic environments.

Laser + RGB-D SLAM · 0.5–1.2 m/s cruise speed · 4G / Wi-Fi.

Keeps deliveries moving in busy restaurants, hospitals and factories.

PUDU HolaBot

Long working days

Keep the robot available for full shifts. A replaceable battery supports long operation.

10–24 h battery life · 25.6 Ah replaceable battery · ~4.5 h charging.

Especially beneficial where staff shortages or high turnover make delivery hard.

PUDU HolaBot

What powers the HolaBot's heavy-duty delivery

PUDU HolaBot key specifications
PUDU HolaBot key specifications

Ultra-large capacity

A 60 kg carrying capacity and 120 L volume across four large trays give restaurants much better turnover.

IPX5 waterproof cabin

The IPX5 waterproof inner cabin resists liquid splashes in the working environment and keeps the body clean.

Sound tracking

“Hola Hola” voice recognition and a 6-array omnidirectional microphone locate the speaker and turn the robot intelligently.
PUDU HolaBot

Air motion

Contact-free gesture interaction makes HolaBot safe and efficient to operate.

Pager function

Pagers let staff call and assign tasks to the robot at any time.

Contact-free medical delivery

HolaBot delivers medical supplies from origin to designated storage without contact, improving efficiency and lowering infection risk.

How it works

PUDU HolaBot

01.

Map or configure

Prepare HolaBot for your site. The space is mapped, destinations are set and pagers are paired.

What the HolaBot handles
Uses laser and RGB-D SLAM to map and localise itself.

Where people step in
Initial mapping and set-up require human input.
The exact SPARK deployment process TBC

02.

Run the workflow

Staff call HolaBot with a pager or “Hola Hola”, load the trays and send it on its way, using air-motion controls without touching the robot.

What the HolaBot handles
Carries out delivery, bussing and transport trips with obstacle avoidance.

Where people step in
Staff load and unload items and assign tasks. Exact exception procedures TBC

03.

Monitor and improve

Keep deliveries aligned with your operation, adjusting destinations and routes as needs change.

What the HolaBot handles
Reports status over 4G or Wi-Fi.

Where people step in
People remain responsible for reviewing performance and deciding when adjustments, maintenance or further configuration are needed. TBC

Use cases and environments

PUDU HolaBot in use

Restaurants

Bussing dirty dishes and heavy trays back to the kitchen.

PUDU HolaBot in use

Hotels & Resorts

Moving linen, supplies and room-service items.

PUDU HolaBot in use

Buffets & Canteens

High-volume tray returns during peak service.

PUDU HolaBot in use

Event Venues

Transporting catering supplies between areas.

PUDU HolaBot in use

Office Buildings

Moving parcels, documents and supplies.

PUDU HolaBot in use

Shopping Centres

Back-of-house transport of goods.

PUDU HolaBot in use

Retail Stores

Stock movement between storeroom and floor.

PUDU HolaBot in use

Food Courts

Large-volume tray collection.

PUDU HolaBot in use

Hospitals

Contact-free delivery of medical supplies to storage areas.

PUDU HolaBot in use

Laboratories

Transport of lab samples and equipment.

PUDU HolaBot in use

Care Homes

Meals and supplies delivered to residents.

PUDU HolaBot in use

Universities

Canteen bussing and campus deliveries.

PUDU HolaBot in use

Factories

Moving parts and materials between workstations.

PUDU HolaBot in use

Warehouses

Light transport within offices and packing areas.

PUDU HolaBot in use

Factory Canteens

Bussing and meal delivery for large staff numbers.

PUDU HolaBot in use

Multi-department Sites

Scheduled deliveries between departments.

Product in action

Technical specifications

Specification

HolaBot

Specification

HolaBot

Specification

HolaBot

Specification

HolaBot

Specification

HolaBot

Specification

HolaBot

Specification

HolaBot

Deployment and integration

From site survey to launch, SPARK prepares your robot for your site, your workflow and your team.

01 — Site survey

We assess your requirements and site conditions to help plan your robot deployment.

02 — Mapping

The operating area is mapped for autonomous operation before handover.

03 — Workflow design

We develop a deployment plan around your site and operational requirements.

04 — Integration

Integration requirements are assessed for each deployment, while tasks, schedules and reports are managed through the app.

05 — Training

SPARK provides user training as part of its after-sales support.

06 — Launch

Launch follows completion of site preparation, mapping, workflow setup and training.

Site Assessment

Understand the facility, floor types, traffic patterns and operational requirements.

Robot Deployment

Introduce the robot into daily operations with minimal disruption.

Mapping

Configure operating areas and routes according to the environment.

Remote Monitoring

Monitor robot operations and receive performance information through the app.

Training & Handover

Provide operators with the knowledge needed to manage the robot day to day.

Ongoing Optimization

Adapt maps and update software as the facility evolves.

Training & Handover

Provide operators with the knowledge needed to manage the robot day to day.

Remote Monitoring

Monitor robot operations and receive performance information through the app.

Ongoing Optimization

Adapt maps and update software as the facility evolves.

Site Assessment

Understand the facility, floor types, traffic patterns and operational requirements.

Mapping

Configure operating areas and routes according to the environment.

Robot Deployment

Introduce the robot into daily operations with minimal disruption.

We are not a box shifter. Deployment covers site survey, mapping, workflow design, integration planning, training and launch — so your robot arrives configured for your building rather than dropped at your loading bay.

If the survey shows the robot is wrong for your site, we will say so.

upSPARK and ongoing support

From installation and user training to software updates and on-site maintenance, we provide full after-sales support.

Technology That Keeps Improving

Every SPARK robot is managed through its manufacturer app and cloud platform, where operators can schedule tasks, monitor each robot remotely and review performance reports. SPARK supports you from installation and training through to software updates and maintenance.

maintenance tasks

Routine maintenance is kept simple, with clear schedules for brushes, filters, tanks and other consumables. SPARK guides your team through each task so the robot stays ready to work.

scheduling

Tasks and schedules can be set and adjusted through the app or control panel, so the robot works at the times that suit your site, including out of hours.

guided maintenance

SPARK provides step-by-step guidance for maintenance tasks, helping your team keep the robot running reliably with minimal downtime.

expert support

Our UK-based team provides expert after-sales support, including troubleshooting, on-site maintenance and help with optimising your robot routines.

Safety, compliance and governance

Safety, compliance and operating information for technical and procurement review.

Compliance

Certification and conformity

Declaration of Conformity and certification documents for this robot are available on request for technical and procurement review.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Obstacle handling and safety

360° Environmental Awareness

SPARK robots use onboard sensors to detect obstacles, slow down or stop, and reroute where required. Detailed safety behaviour is covered in the product documentation.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Operating boundaries

Mapped operating areas

The robot operates within the mapped areas and configured routes set up during deployment. Operating conditions are listed in the technical specifications above.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Data and privacy

App and cloud management

Tasks, schedules and reports are managed through the manufacturer app and cloud platform. Details of data handling and privacy are shared as part of deployment planning.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Documents for review

Documentation pack

The user manual, specification sheet and conformity documentation can be shared for technical and procurement review.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Choosing between Spark delivery robots

PUDU BellaBot delivery robot BellaBot
PUDU BellaBot Pro delivery robot BellaBot Pro
PUDU PuduBot 2 delivery robot PuduBot 2
PUDU HolaBot delivery robot HolaBot
Primary Task
Premium food & item delivery
Delivery & in-venue advertising
Universal delivery & bussing
Heavy-duty delivery & bussing
Best For
Restaurants, hotels & offices
Restaurants & hospitality venues
Restaurants, offices & hospitals
Restaurants, hospitals & factories
Max. Load
40 kg (4 trays)
40 kg (4 trays)
40 kg (3–7 trays)
60 kg / 120 L (4 trays)
Battery Life
12–24 hrs
11 hrs
10–24 hrs
10–24 hrs
Charging Time
~4.5 hrs
4.5 hrs
3 hrs
~4.5 hrs
Navigation
LiDAR + visual SLAM
VSLAM + marker + LiDAR SLAM
SLAM, 360° avoidance
Laser + RGB-D SLAM
Standout Feature
Cat-face interaction
Dish recognition & 18.5″ ad screen
Fleets of up to 20 robots
IPX5 cabin & voice tracking

Frequently asked questions

Questions about using the HolaBot at your site

PUDU HolaBot
Where can HolaBot be used?

HolaBot suits restaurants, hotels, hospitals, laboratories, factories and offices where heavy or high-volume items need moving.

Up to 60 kg and 120 L across four large trays.

HolaBot runs for 10–24 hours on its replaceable 25.6 Ah battery and charges in about 4.5 hours.

Yes. Its IPX5 waterproof inner cabin resists liquid splashes and keeps the machine clean.

With pagers, or by saying “Hola Hola” — a 6-array microphone locates the speaker and the robot turns towards them.

Yes. Air-motion gesture control lets people interact with HolaBot without contact.

Contact the SPARK support team. We provide after-sales support including troubleshooting, software updates and on-site maintenance for your HolaBot.

Tell us about your site

See whether the HolaBot is right for your operation. Tell us a little about your site and what you need, and our team will help you assess the right setup.