HOTEL ROBOTS

FlashBot Arm

Semi-Humanoid Embodied AI Service Robot

PUDU FlashBot Arm front view

Combine delivery and manipulation with the FlashBot Arm

FlashBot Arm, developed by Pudu X-Lab, combines specialised delivery capabilities with humanoid manipulation. Integrating embodied intelligence, it recognises environments, understands tasks and executes them autonomously, from pressing buttons and opening doors to handing over items, delivering an intelligent service experience.

Best for

Autonomous delivery with manipulation

Primary task

Item delivery, pickup and handover

Environment

Hotels, offices, hospitals, laboratories and corporate campuses

Deployment type

Mapped autonomous deployment, with SPARK site assessment, training and ongoing support

Automate deliveries that need hands, not just wheels

Many delivery tasks involve pressing buttons, handling items or handing them over — steps traditional delivery robots cannot do.

Delivery robots cannot handle items themselves

Someone still has to load, unload and hand over every item.

7-DOF arms with dexterous hands.

Two liftable 7-DOF arms with PUDU DH11 dexterous hands and a 2 m operating diameter handle a much wider range of tasks.

PUDU FlashBot Arm cleaning in use
PUDU FlashBot Arm cleaning in use

Tasks change from one request to the next

Fixed routines cannot adapt to new situations.

Intelligent decision-making

FlashBot Arm autonomously recognises environments, understands tasks and executes them with precision.

Valuable items need secure delivery

Open trays leave documents, parcels and medicines exposed.

Enclosed compartment

A spacious dual-door enclosed compartment with locking and ID verification protects sensitive items.

PUDU FlashBot Arm cleaning in use
PUDU FlashBot Arm cleaning in use

Robots working near people must be safe

Robotic arms need precise force control around guests and staff.

Safe and reliable

RGBD cameras, LiDAR, panoramic cameras and pressure-sensitive skin enable precise force control and an immediate stop on contact.

Key outcomes

Automated delivery

Pick up and drop off items precisely. The advanced robotic arms make FlashBot Arm useful in labs, offices and hospitals.

2 × 7-DOF arms · DH11 dexterous hands (6 active + 5 passive DOF) · 15 kg load · 1600 × 2000 × 1600 mm max reach.

Takes on routine, repetitive tasks so staff can focus on higher-value work.

PUDU FlashBot Arm

Natural
Interaction

Engage guests intuitively. FlashBot Arm interacts with AI voice, gestures and expressions.

AI voice · gestures · expressions · 10.1-inch touchscreen.

Adds a high-tech edge that impresses clients, guests and patients.

PUDU FlashBot Arm

Seamless delivery

Move smoothly and precisely. VSLAM and omnidirectional perception provide 3D mapping for navigation and obstacle avoidance.

VSLAM + LiDAR SLAM · independent suspended chassis · 65 cm min passing space · multi-robot collaboration.

Delivers efficiently even in crowded environments.

PUDU FlashBot Arm

24/7 operation

Keep service running around the clock. FlashBot Arm returns to its charging station automatically when the battery is low.

8 h battery life · 4 h charging · automatic recharging · compartment locking and ID verification.

Boosts delivery speed and reduces downtime.

PUDU FlashBot Arm

What powers the FlashBot Arm's embodied intelligence

PUDU FlashBot Arm key specifications
PUDU FlashBot Arm key specifications

Intelligent decision-making

FlashBot Arm autonomously recognises environments, understands tasks and executes them with precision.

7-DOF arms

Two liftable robotic arms with a maximum operating diameter of 2 metres handle a wide range of tasks.

Dexterous hands

PUDU DH11 dexterous hands with 6 active and 5 passive degrees of freedom support precise operations.
PUDU FlashBot Arm

Seamless delivery

VSLAM and omnidirectional perception, an independent suspended chassis and a dual-door enclosed compartment.

Safe and reliable

RGBD cameras, LiDAR, panoramic cameras and pressure-sensitive skin enable precise force control and immediate stops.

Multi-robot collaboration

Optimised task allocation and intelligent avoidance keep several robots moving smoothly in crowded spaces.

How it works

PUDU FlashBot Arm

01.

Map or configure

Prepare FlashBot Arm for your building. The space is mapped and delivery points, doors and lifts are configured.

What the FlashBot Arm handles
Uses VSLAM, LiDAR SLAM and omnidirectional perception to build a 3D map.

Where people step in
Initial mapping and task set-up require human input.
The exact SPARK deployment process TBC

02.

Run the workflow

FlashBot Arm collects items, carries them in its enclosed compartment and uses its arms and hands to complete handovers and interactions.

What the FlashBot Arm handles
Carries out navigation, manipulation, delivery and automatic recharging.

Where people step in
Staff assign tasks and verify sensitive deliveries. Exact exception and takeover procedures TBC

03.

Monitor and improve

Keep tasks aligned with your operation as needs change, with multi-robot task allocation across the site.

What the FlashBot Arm handles
Optimises task allocation across multiple robots.

Where people step in
People remain responsible for reviewing performance and deciding when adjustments, maintenance or further configuration are needed. TBC

Use cases and environments

PUDU FlashBot Arm in use

Hotels & Resorts

Room deliveries with secure, contact-free handover.

PUDU FlashBot Arm in use

Serviced Apartments

Parcel and amenity delivery to residents.

PUDU FlashBot Arm in use

Lounges & Clubs

Guest interaction and item service.

PUDU FlashBot Arm in use

Event Venues

Delivery and engagement at receptions.

PUDU FlashBot Arm in use

Office Buildings

Document and parcel delivery between floors.

PUDU FlashBot Arm in use

Corporate Headquarters

Visitor engagement and meeting-room service.

PUDU FlashBot Arm in use

Co-working Spaces

Member deliveries and front-desk support.

PUDU FlashBot Arm in use

Showrooms

High-tech brand experiences for visitors.

PUDU FlashBot Arm in use

Hospitals

Secure delivery of medicines and samples.

PUDU FlashBot Arm in use

Laboratories

Precise item pickup and drop-off.

PUDU FlashBot Arm in use

Universities

Research labs and campus deliveries.

PUDU FlashBot Arm in use

Cleanrooms

Limiting unnecessary human contact.

PUDU FlashBot Arm in use

R&D Centres

Moving samples and tools between labs.

PUDU FlashBot Arm in use

Electronics Facilities

Careful handling of small items.

PUDU FlashBot Arm in use

Pharmaceutical Sites

Secure, traceable deliveries.

PUDU FlashBot Arm in use

Corporate Campuses

Inter-building item transport.

Product in action

Technical specifications

Specification

FlashBot Arm

Specification

FlashBot Arm

Specification

FlashBot Arm

Specification

FlashBot Arm

Specification

FlashBot Arm

Specification

FlashBot Arm

Specification

FlashBot Arm

Deployment and integration

From site survey to launch, SPARK prepares your robot for your site, your workflow and your team.

01 — Site survey

We assess your requirements and site conditions to help plan your robot deployment.

02 — Mapping

The operating area is mapped for autonomous operation before handover.

03 — Workflow design

We develop a deployment plan around your site and operational requirements.

04 — Integration

Integration requirements are assessed for each deployment, while tasks, schedules and reports are managed through the app.

05 — Training

SPARK provides user training as part of its after-sales support.

06 — Launch

Launch follows completion of site preparation, mapping, workflow setup and training.

Site Assessment

Understand the facility, floor types, traffic patterns and operational requirements.

Robot Deployment

Introduce the robot into daily operations with minimal disruption.

Mapping

Configure operating areas and routes according to the environment.

Remote Monitoring

Monitor robot operations and receive performance information through the app.

Training & Handover

Provide operators with the knowledge needed to manage the robot day to day.

Ongoing Optimization

Adapt maps and update software as the facility evolves.

Training & Handover

Provide operators with the knowledge needed to manage the robot day to day.

Remote Monitoring

Monitor robot operations and receive performance information through the app.

Ongoing Optimization

Adapt maps and update software as the facility evolves.

Site Assessment

Understand the facility, floor types, traffic patterns and operational requirements.

Mapping

Configure operating areas and routes according to the environment.

Robot Deployment

Introduce the robot into daily operations with minimal disruption.

We are not a box shifter. Deployment covers site survey, mapping, workflow design, integration planning, training and launch — so your robot arrives configured for your building rather than dropped at your loading bay.

If the survey shows the robot is wrong for your site, we will say so.

upSPARK and ongoing support

From installation and user training to software updates and on-site maintenance, we provide full after-sales support.

Technology That Keeps Improving

Every SPARK robot is managed through its manufacturer app and cloud platform, where operators can schedule tasks, monitor each robot remotely and review performance reports. SPARK supports you from installation and training through to software updates and maintenance.

maintenance tasks

Routine maintenance is kept simple, with clear schedules for brushes, filters, tanks and other consumables. SPARK guides your team through each task so the robot stays ready to work.

scheduling

Tasks and schedules can be set and adjusted through the app or control panel, so the robot works at the times that suit your site, including out of hours.

guided maintenance

SPARK provides step-by-step guidance for maintenance tasks, helping your team keep the robot running reliably with minimal downtime.

expert support

Our UK-based team provides expert after-sales support, including troubleshooting, on-site maintenance and help with optimising your robot routines.

Safety, compliance and governance

Safety, compliance and operating information for technical and procurement review.

Compliance

Certification and conformity

Declaration of Conformity and certification documents for this robot are available on request for technical and procurement review.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Obstacle handling and safety

360° Environmental Awareness

SPARK robots use onboard sensors to detect obstacles, slow down or stop, and reroute where required. Detailed safety behaviour is covered in the product documentation.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Operating boundaries

Mapped operating areas

The robot operates within the mapped areas and configured routes set up during deployment. Operating conditions are listed in the technical specifications above.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Data and privacy

App and cloud management

Tasks, schedules and reports are managed through the manufacturer app and cloud platform. Details of data handling and privacy are shared as part of deployment planning.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Documents for review

Documentation pack

The user manual, specification sheet and conformity documentation can be shared for technical and procurement review.

UKCA marking, IP rating and any additional certification documents are confirmed per robot.

Choosing between Spark hotel robots

PUDU FlashBot Arm service robot FlashBot Arm
KEENON ButlerBot W3 hotel robot ButlerBot W3
KEENON T3 hotel service robot T3
Primary Task
Delivery with robotic arms & hands
Private room-service delivery
High-capacity, multi-point delivery
Best For
Hotels, offices, hospitals & labs
Hotels & serviced apartments
Hotels, restaurants & hospitals
Max. Load
15 kg
20 kg (10 kg per layer)
40 kg / 180 L
Battery Life
8 hrs
9–12 hrs
10–12 hrs
Charging Time
4 hrs
5 hrs
5 hrs
Min. Passing Space
65 cm
70 cm
75 cm
Standout Feature
2 × 7-DOF arms, dexterous hands
Independent lift riding
Floor projection & pager calling

Frequently asked questions

Questions about using the FlashBot Arm at your site

PUDU FlashBot Arm
What makes FlashBot Arm different from other delivery robots?

It combines a delivery robot with two 7-DOF arms and dexterous hands, so it can handle items, press buttons and complete handovers itself.

Up to 15 kg, in a spacious dual-door enclosed compartment.

It runs for about 8 hours, charges in 4 hours and returns to its charging station automatically.

Yes. RGBD cameras, LiDAR, panoramic cameras and pressure-sensitive skin give precise force control and an immediate stop on contact.

Yes. Its compartment supports locking and ID verification to protect valuable or sensitive items.

In hotels, offices, hospitals, laboratories and other buildings where deliveries need handling as well as transport.

Contact the SPARK support team. We provide after-sales support including troubleshooting, software updates and on-site maintenance for your FlashBot Arm.

Tell us about your site

See whether the FlashBot Arm is right for your operation. Tell us a little about your site and what you need, and our team will help you assess the right setup.