SERVICE ROBOTS

MYLO X

Smart Hospitality Robot

Deliver and promote with the MYLO X

MYLO X is a smart hospitality robot built to deliver and promote. Its high-definition advertising screen rotates to suit customers’ viewing angles, while versatile delivery modes, in-built tray lighting, bot-to-bot communication and autonomous charging keep service fast and flowing across diverse floor surfaces.

Best for

Hospitality delivery and promotion

Primary task

Table delivery with advertising

Environment

Restaurants, hotels, bars, food courts and event venues

Deployment type

Mapped autonomous deployment, with SPARK site assessment, training and ongoing support

Serve faster and promote more without extra front-of-house staff

Busy venues need quick, accurate delivery and a way to showcase menus, events and partner offers.

Promotions go unnoticed

Static screens and posters are easy for guests to ignore.

Ultra-HD advertising display.

A high-definition screen rotates and adjusts to customers’ viewing angles, ideal for menu items, upcoming events or partner offers.

Guests are unsure which tray is theirs

Multi-tray deliveries cause confusion at the table.

In-built tray lighting

Each tray lights up at the destination to show guests which tray is theirs, improving clarity and service flow.

Several robots get in each other’s way

Without coordination, robots block corridors and repeat routes.

Bot-to-bot communication

Robots in a network share navigation data in real time for efficient pathing and obstacle avoidance.

Robots stop when the battery runs low

Manual charging interrupts service.

Autonomous charging

When the battery is low MYLO X navigates to its charging dock automatically, so it is always ready for tasks.

Key outcomes

Advertising opportunity

Turn delivery into promotion. The rotating HD screen doubles as a mobile digital billboard.

15.6″ 1920×1080 display screen · 10.1″ 1280×720 operational screen · rotating display.

Promotes offers, events or branding content on every trip.

Customer
Experience

Give guests quick, accurate service. Voice interaction and tray lighting guide customers.

Voice interaction · in-built tray lighting · versatile delivery modes · 40 kg load (10 kg per tray).

Delivers without delays and makes pickup clear.

Smart navigation

Move confidently through busy venues. AI-powered navigation avoids obstacles and adjusts routes in real time.

Bot-to-bot data sharing · real-time rerouting · 65 cm min passing space · slopes up to 10°.

Keeps service flowing even with several robots on the floor.

Easy integration

Connect and manage remotely. MYLO X connects over 4G and Wi-Fi for monitoring and software updates.

4G / Wi-Fi · remote monitoring · software updates · autonomous charging · 10 h battery · 3 h charging.

Reduces dependency on staff for routine delivery and table service.

What powers the MYLO X's smart hospitality

Ultra-HD display

A high-definition screen rotates and adjusts based on customers’ viewing angles to showcase menus, events and offers.

Bot-to-bot communication

Robots on the same network share navigation data in real time for efficient pathing and obstacle avoidance.

Tray lighting

Each tray illuminates at its destination to signal guests which tray is theirs.

Autonomous charging

When the battery is low, MYLO X navigates to its charging dock with no manual intervention.

Versatile delivery modes

Flexible delivery modes and seamless navigation across diverse floor surfaces suit any venue.

Remote connectivity

4G and Wi-Fi connectivity support remote monitoring and software updates.

How it works

01.

Map or configure

Prepare MYLO X for your venue. The space is mapped, tables are set and advertising content is uploaded.

What the MYLO X handles
Uses AI-powered navigation to map the venue and plan routes.

Where people step in
Initial mapping, table set-up and content upload require human input.
The exact SPARK deployment process TBC

02.

Run the workflow

Staff load the trays and send MYLO X to the table. The right tray lights up for each guest, and the screen promotes as it travels.

What the MYLO X handles
Carries out delivery, tray lighting, bot-to-bot coordination and autonomous charging.

Where people step in
Staff load trays and assign tables; guests collect from the lit tray. Exact exception procedures TBC

03.

Monitor and improve

Keep service and promotions aligned with your venue through remote monitoring and software updates.

What the MYLO X handles
Connects over 4G / Wi-Fi for monitoring and updates.

Where people step in
People remain responsible for reviewing performance and deciding when adjustments, maintenance or further configuration are needed. TBC

Use cases and environments

Restaurants

Table delivery with lit trays and menu promotion.

Hotels & Resorts

Restaurant, lounge and event delivery.

Bars & Pubs

Drinks delivery and event promotion.

Food Halls

Multi-vendor delivery and partner offers.

Shopping Centres

Mobile digital billboard in food courts.

Entertainment Venues

Snack delivery and event promotion.

Office Canteens

Staff restaurant delivery.

Showrooms

Refreshments and brand content.

Hospitals

Cafeteria delivery and notices.

Universities

Campus canteen delivery and announcements.

Stadiums & Arenas

Hospitality box delivery and promotion.

Conference Centres

Catering delivery during events.

Factory Canteens

Meal delivery in large staff canteens.

Corporate Campuses

Delivery between kitchens and dining areas.

Visitor Centres

Refreshments and on-screen information.

Trade Shows

Stand hospitality and promotion.

Product in action

MYLO X ultra-HD advertising display

MYLO X in-built tray lighting

MYLO X bot-to-bot communication

Technical specifications

Specification

MYLO X

Specification

MYLO X

Specification

MYLO X

Specification

MYLO X

Specification

MYLO X

Specification

MYLO X

Specification

MYLO X

Deployment and integration

From site survey to launch, SPARK prepares your robot for your site, your workflow and your team.

What SPARK adds

We are not a box shifter. Deployment covers site survey, mapping, workflow design, integration planning, training and launch — so your robot arrives configured for your building rather than dropped at your loading bay.

If the survey shows the robot is wrong for your site, we will say so.

upSPARK and ongoing support

From installation and user training to software updates and on-site maintenance, we provide full after-sales support.

Safety, compliance and governance

Safety, compliance and operating information for technical and procurement review.

Compliance

Certification and conformity

Declaration of Conformity and certification documents for this robot are available on request for technical and procurement review.