SPARK’s hotel and room service robots deliver orders, amenities and parcels to guest rooms across multiple floors, using lifts and enclosed compartments, so your team can stay with guests.
Every robot is selected, deployed and supported by SPARK, with a site assessment, training and ongoing support for UK sites.
Send orders and amenities to rooms while staff stay at reception, the bar or the restaurant.
Robots use lifts where an integration kit is fitted, reaching every floor.
Enclosed compartments keep orders private until the guest collects them.
At Maldron Hotel Newcastle, ButlerBot W3 helped deliver a 100% uplift in room service revenue.
From room service delivery robots to an embodied AI robot with an arm, choose the right fit for your hotel.
Hotels, offices, hospitals, laboratories and corporate campuses
Hotels, serviced apartments, resorts and residential buildings
Hotels, restaurants, hospitals, offices and residential buildings
FlashBot Arm
ButlerBot W3
T3
ButlerBot W3 supports room service delivery while helping the hotel team stay focused on the guest experience.
Room service revenues
Supporting room service delivery
“Since we introduced ButlerBot W3, there has been 100% uplift in the room service revenues.”
General Manager, Maldron Hotel Newcastle
The L50 became part of Eldon Square’s cleaning operation after a short training period, helping reduce pressure on the team during busy periods.
Autonomous cleaning
Tasks Completed
“The SPARK L50 saves so much time and lets us focus on other important tasks—it’s absolutely brilliant!”
Environmental Service Team Leader, Eldon Square Newcastle
Everything you need to know before you automate
Most hotel robots can work with lifts using an integration kit. We check your lift type, doors and access control during the site assessment.
Food and drink orders, towels, toiletries, amenities and parcels, carried in enclosed compartments.
The robot travels to the room and lets the guest know it has arrived. The guest collects the order and the robot returns to its base or its next task.
Yes. At Maldron Hotel Newcastle, ButlerBot W3 handles 90–95% of room service orders and helped deliver a 100% uplift in room service revenue.
Tell us about your site and the task you want to improve. We’ll help you identify the most useful next step.