Hotel robots. Room service, reimagined.

SPARK’s hotel and room service robots deliver orders, amenities and parcels to guest rooms across multiple floors, using lifts and enclosed compartments, so your team can stay with guests.

Hotel & Room Service Robots

WHY SPARK

Why choose SPARK hotel & room service robots

Every robot is selected, deployed and supported by SPARK, with a site assessment, training and ongoing support for UK sites.

HOSPITALITY MADE SIMPLE

Robots for every hotel service.

From room service delivery robots to an embodied AI robot with an arm, choose the right fit for your hotel.

Choosing between Spark hotel robots

PUDU FlashBot Arm service robot FlashBot Arm
KEENON ButlerBot W3 hotel robot ButlerBot W3
KEENON T3 hotel service robot T3
Primary Task
Delivery with robotic arms & hands
Private room-service delivery
High-capacity, multi-point delivery
Best For
Hotels, offices, hospitals & labs
Hotels & serviced apartments
Hotels, restaurants & hospitals
Max. Load
15 kg
20 kg (10 kg per layer)
40 kg / 180 L
Battery Life
8 hrs
9–12 hrs
10–12 hrs
Charging Time
4 hrs
5 hrs
5 hrs
Min. Passing Space
65 cm
70 cm
75 cm
Standout Feature
2 × 7-DOF arms, dexterous hands
Independent lift riding
Floor projection & pager calling

Industries we serve

Hospitality & Hotels

Hospitality & Hotels

Room service, amenity delivery and guest welcome.

Student Accommodation & Apartments

Student Accommodation & Apartments

Parcel and food delivery to residents’ doors.

Healthcare & Care Homes

Healthcare & Care Homes

Meals, linen and supplies delivered between floors.

Offices & Commercial Buildings

Offices & Commercial Buildings

Internal mail and parcel delivery across floors.

Results and
customer stories

Frequently asked questions

Everything you need to know before you automate

Hotel & Room Service Robots
Can the robots use our lifts?

Most hotel robots can work with lifts using an integration kit. We check your lift type, doors and access control during the site assessment.

Food and drink orders, towels, toiletries, amenities and parcels, carried in enclosed compartments.

The robot travels to the room and lets the guest know it has arrived. The guest collects the order and the robot returns to its base or its next task.

Yes. At Maldron Hotel Newcastle, ButlerBot W3 handles 90–95% of room service orders and helped deliver a 100% uplift in room service revenue.

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