Help with your SPARK robots, from everyday questions to repairs. Contact our team by phone, email or the form below.
Tell us which robot you have, where it is and what is happening, and we will help you get it back to work.
020 3868 9032
info@spark-robotics.com
6 Queensway North, Team Valley, Gateshead, NE11 0NY
Send us the details using the form at the bottom of this page.
A simple path, so issues are understood and fixed quickly.
Call, email or send the form with the robot model, site and issue.
Our team works through the issue with you and checks the robot remotely where possible.
We fix the issue by phone, with a software update or with an engineer visit.
We check the robot is working and update your records.
SPARK’s involvement goes beyond selecting a robot, with support across deployment, training, software and maintenance.
The team that deployed your robots also supports them.
Support from SPARK’s team in Gateshead.
Help by phone and remotely, with engineers when a visit is needed.
Fixes and improvements delivered to your robots.
Extra training when staff or shifts change.
See how SPARK robots support your industry.
Hotels & Accommodation
Restaurants & Food Service
Explore robotics for cleaning, service, delivery and multi-floor operations across hospitality environments.
Retail & Shopping Centres
Offices & Commercial Property
Leisure & Entertainment
Explore robotics for cleaning, customer service and everyday operational support across commercial spaces.
Warehousing & Logistics
Manufacturing
Explore autonomous cleaning and material movement for demanding warehouse, logistics and manufacturing operations.
Healthcare
Education
Transport
Explore robotics for cleaning, delivery and service workflows across healthcare, education and transport environments.
Everything you need to know before you automate
Call 020 3868 9032, email info@spark-robotics.com or use the form on this page. Include the robot model, site and a description of the issue.
Many issues can be resolved by phone or with a software update. If a visit is needed, we arrange an engineer.
Yes. We can provide refresher training when new staff join or shifts change.
SPARK Robotics is at 6 Queensway North, Team Valley, Gateshead, NE11 0NY.
Tell us about your site and the task you want to improve. We’ll help you identify the most useful next step.
